Modifying Your Booking with Wisecars
If you need to make changes to your Wisecars booking, we've got you covered. Here's a simple guide to help you navigate the modification process:
Step 1: Access Your Booking
To begin, visit the My Booking section on our website. Ensure that you submit your modification request at least 48 hours before your scheduled pick-up time. Alternatively, you can contact our customer service for help.
Step 2: Submit Modification Request
Once you're in the My Booking section, you'll find an option to submit a modification request. Here, you can specify the changes you'd like to make to your reservation. Wisecars offers flexibility in various areas, including:
- Dates and Times: Adjust the pickup and drop-off dates and times to better align with your new travel plans.
- Location: Modify the pickup or drop-off location if needed.
- Driver Details: Update the driver information associated with your booking.
- Car Type: Change the vehicle category or model according to your preferences.
- Optional Extras: Add or remove optional extras like GPS systems, child seats, or additional drivers.
Step 3: Availability and Pricing
Please note that while we'll make every effort to accommodate your requested changes, they are subject to availability and the modification policies of our suppliers. There may be instances where we cannot fulfill your exact request. Additionally, modifications can sometimes affect the price of your booking. Rest assured, any changes in pricing will be communicated to you during the modification process.
Step 4: Confirmation and Updates
Once your modification request is submitted, our team will review it and process the changes. We'll send you a confirmation email with the updated details of your booking. Keep this confirmation handy for future reference.
Step 5: Contact Customer Support (If Needed)
If you encounter any issues or have further questions regarding your modification request, our friendly customer support team is here to assist you. Feel free to reach out to them for any additional guidance or clarification.
At Wisecars, we strive to provide flexibility and convenience to our customers. While we aim to accommodate your modifications, please understand that availability and supplier policies may impact the feasibility of certain changes. We appreciate your understanding in this regard.